CLIMB HIGHER WITH SEMANTICS’ ENGLISH FOR THE AIRLINE INDUSTRY
Possibly no other industry is as competitive as price-conscious and as vulnerable to the winds of change as the airline industry. How to stay ahead of the competition is the Holy Grail. The first impression is the one that lasts and has a huge impact on future customer loyalty.
When the inevitable happens – mishandled baggage, ticket over-selling, flight delays…… how efficiently your ground crew manages these flash-point situations is crucial. It is never simply the problem that leaves a negative impression but the lack of communication and friendliness in providing a workable solution that is crucial.
With the Semantics’ English course for the airline industry, you will give your ground and cabin crew the structures, vocabulary and mind-set to ensure your customers choose you above the competition every time.
Practical details
- Individual language course, semi-individual language lessons (2-3) or a group course (4-6)
- Packages of 30, 38 or 44 hours
- Flexible schedule
- Free preliminary screening
- Language classes at your premises or language lessons our language school in Brussels (Etterbeek)
- Tailor made programme