Receptionists are the all important ‘first impression’ for any organization. In addition to providing the elements of efficient verbal and visual communication an effective receptionist must also deal expertly with even the most demanding of clients and customers.
Several phone lines are ringing, colleagues are asking questions and here comes a customer. Juggling so many tasks is trying at the best of times but functioning in a multi-lingual environment adds extra pressure. Understanding the linguistic nuances of the ‘meet and greet’ and coping with a variety of spontaneous questions would tax even the most competent of personnel. Semantics Language Course for Receptionists and Secretaries offers a highly interactive course for individuals or for teams who deal with both internal and external customers on a regular basis.
Practical details
- Individual language course, semi-individual language lessons (2-3) or a group course (4-6)
- Packages of 30, 38 or 44 hours
- Flexible schedule
- Free preliminary screening
- Language Classes at your workplace or language lessons at our language school in Brussels (Etterbeek)