How do you achieve true, respectful and effective communication with a high impact ?
Authentic communication helps to confront any kind of difficult situation related to unfulfilled expectations, broken promises, bad behaviour.....
Objective of the workshop
Building effective working relationships thanks to open, clear and constructive communication and by developing mutual respect and trust on a long-term basis.
During this workshop, participants will put into practice an approach with an immediate impact on ways of working together and achieving results by:
- defining clear expectations
- giving constructive feedback
- improving active and empathic listening
- treating everyone with respect
The Tool
Authentic communication is a simple model inspired by:
- Humanistic NLP (neuro-linguistic programming)
- the relational scarf, perceptual positions...
- Transactional Analysis
- assertiveness, the 'I' language,...
- Active and empathic listening
- Crucial Confrontations
- the 6 sources of influence...
- Neurocognitive and Behavioural approach
- instinctive positioning, prefrontal modes..
- The JOHARI-window
- functional space, personal pace, blind spot and the unconscious
A 2-day workshop indicative programme:
- An introduction to communication
- Basic model and fundamental laws
- The three dimensions of the relationship
- The basic model of authentic communication
- A deep-dive into the model using an inductive approach
- step by step based on personal cases,using exercises,roleplays and a summary final exercise
- Closure